Privacy Policy
Last Updated: January 12, 2026
Summary: We collect only what's necessary to provide the Service. Your farm data belongs to you. We don't sell your data or share it with advertisers. You can export or delete your data at any time.
1. Information We Collect
Account Information
When you create an account, we collect:
- Email address - Used for account access, notifications, and support
- Password - Stored in encrypted (hashed) form; we cannot see your actual password
- MFA setup data - Two-factor authentication secrets and backup codes (encrypted)
Farm Data (User-Provided)
To provide cost tracking and analysis, you provide:
- Field information (names, acres)
- Crop assignments
- Cost data (seeds, fertilizer, chemicals, insurance, rent, etc.)
- Yield estimates and market prices
You control this data. You decide what to enter, and you can export or delete it at any time.
Usage Data
We automatically collect limited technical data:
- Login timestamps
- Features used (for improving the Service)
- Browser type and device information
- IP address (for security purposes)
Payment Information
Payment processing is handled by Stripe. We do not store your credit card numbers, bank account details, or other sensitive payment information on our servers. Stripe maintains its own privacy policy at stripe.com/privacy.
2. How We Use Your Information
We use your information to:
- Provide the Service - Store and process your data, generate reports and calculations
- Maintain your account - Authenticate logins, manage subscriptions
- Send transactional emails - Password resets, subscription confirmations, important service updates
- Improve the Service - Analyze usage patterns to fix bugs and add features
- Respond to support requests - Help you when you contact us
- Ensure security - Detect and prevent fraud or unauthorized access
We do not: Send marketing emails without your consent, sell your data, or use your farm data for purposes unrelated to providing the Service.
4. Data Storage and Security
We implement security measures to protect your data:
- Encryption in transit - All data transmitted via HTTPS/TLS
- Encryption at rest - Database encryption for stored data
- Password hashing - Passwords are one-way hashed using bcrypt
- Two-factor authentication - Required MFA for account access
- Regular backups - Automated, encrypted backups for disaster recovery
- Access controls - Limited personnel access on a need-to-know basis
While we use industry-standard security practices, no system is 100% secure. You are responsible for maintaining the security of your account credentials.
5. Data Retention
Active Accounts
Your data is retained for as long as your account is active and your subscription is current.
Account Closure
When you close your account or request deletion:
- Your User Data is deleted within 30 days
- Backups containing your data are purged within 90 days
- Basic account records may be retained for legal/tax purposes
Inactive Accounts
Accounts with canceled subscriptions and no activity for 12+ months may be deleted after notice.
6. Your Rights
You have the right to:
- Access your data - View all data associated with your account
- Correct your data - Update or fix inaccurate information
- Export your data - Download your farm data in PDF or CSV format
- Delete your account - Request permanent deletion of your account and data
- Withdraw consent - Stop using the Service at any time
To exercise these rights, access your Account Settings or contact us at support@farmcop.com.
8. Children's Privacy
FarmCop is designed for adult users managing farm operations. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will delete it promptly. If you believe a child has provided us with personal information, please contact us.
9. International Users
FarmCop is operated from the United States. If you access the Service from outside the United States, your information will be transferred to, stored, and processed in the United States. By using the Service, you consent to this transfer and processing. U.S. data protection laws may differ from those in your country.
10. Changes to This Policy
We may update this Privacy Policy from time to time. For material changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify you by email at least 30 days before the changes take effect
- Display a notice within the Service
Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.
11. Contact Information
For questions, concerns, or requests related to this Privacy Policy or your data, contact us:
Email: support@farmcop.com
We aim to respond to all inquiries within 5 business days.
Privacy at a Glance
- Your farm data belongs to you
- We don't sell your data
- We don't share with advertisers
- Export your data anytime
- Delete your account anytime
- Minimal cookies, maximum privacy